Shipping policy

Here is a simple Shipping Policy for your Shopify store:

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Shipping Policy

Last Updated: June 17, 2026

Processing Time
All orders are processed within 1 to 3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Time
Standard shipping takes 7 to 14 business days depending on your location. Please note that shipping times may vary due to high order volume, carrier delays, or other circumstances beyond our control.

Free Shipping
We offer free shipping on all orders over $35.

Order Tracking
Once your order has been shipped you will receive a confirmation email with your tracking number. You can use this number to monitor the status of your delivery.

Lost or Stolen Packages
If your order shows as delivered but you have not received it please check around your property and with neighbors first. If you are still unable to locate your package contact us at lumvresupport@gmail.com and we will do our best to resolve the issue.

Damaged Orders
If your order arrives damaged please contact us immediately at lumvresupport@gmail.com with a photo of the damaged item and your order number. We will send a replacement or issue a full refund at no extra cost.

Contact Us
If you have any questions about your shipment please reach out to us at lumvresupport@gmail.com and we will respond within 24 to 48 business hours.